Resources
On this page:
Websites | Books | Guidelines/Measures
Websites
- American Society for Quality (ASQ) is a leading quality improvement organization that offers technologies, concepts, tools, and training to create better workplaces and communities worldwide.
- The Community Guide is a free resource that summarizes the effectiveness, economic efficiency, and feasibility of interventions in order to help communities choose programs and policies to improve health and prevent disease.
- Institute for Healthcare Improvement (IHI) is a not-for-profit organization leading the improvement of health care throughout the world. IHI offers information, tools, and resources to health care professionals who want to improve care.
- Institute for Healthcare Improvement: Public Health Resources provides a collection of quality improvement resources for public health organizations.
- Multi-State Learning Collaborative (MLC) brings state and local health departments together with other stakeholders including public health institutes, health care providers and universities to improve public health services and the health of their community by implementing quality improvement practices.
- National Association of County and City Health Officials (NACCHO) is the national organization representing local health departments. NACCHO offers reports, tools, and resources to support local health department quality and performance improvement efforts.
- The NC Learning Collaborative is a nationwide collaborative funded by the Robert Wood Johnson Foundation to bring state and local health departments together with other stakeholders to improve public health services and the health of their community by implementing quality improvement practices.
- NC State University Industrial Extension Service (IES) was established in 1955 to help NC businesses prosper. IES provides QI initiatives to 650 businesses and healthcare organizations annually to increase productivity, efficiency, and quality. Most recently IES has begun to apply Lean methodology in health care organizations.
- The Public Health Accreditation Board is dedicated to raising the standard for public health by working with leading public health experts from the field to develop a voluntary national accreditation program that will help public health departments assess their current capacity and guide them to become even better providers of quality service, thus promoting a healthier public.
- Public Health Foundation (PHF) is dedicated to achieving healthy communities through research, training, and technical assistance. PHF provides a variety of tools and resources to help state and local public health agencies with performance management and quality improvement.
Books
- The Improvement Guide: A Practical Approach to Enhancing Organizational Improvement. Langley GL, Nolan KM, Nolan TW, Norman CL, Provost LP. San Francisco, California, USA: Jossey-Bass Publishers; 2009.
- The Public Health Quality Improvement Handbook. Edited by: PHF President Ron Bialek, John W. Moran, and Grace L. Duffy. Quality Press. Milwaukee: ASQ Quality Press, 2009.
- Quality Toolbox. Tague, N. Milwaukee: ASQ Quality Press, (2nd ed.) 2005.
Guidelines/Measures
- Centers for Disease Control (CDC) serves as the national focus for developing and applying disease prevention and control, environmental health, and health promotion and health education activities designed to improve the health of the people of the United States.
- Healthy People 2010 provides a framework for prevention for the Nation. It is a statement of national health objectives designed to identify the most significant preventable threats to health and to establish national goals to reduce these threats.
- Trust for America’s Health (TFAH) is a non-profit, non-partisan organization dedicated to saving lives by protecting the health of every community and working to make disease prevention a national priority.